General Information

Do you recommend any builders?  Can you tell me a name of a builder that has built your homes before?

You may wish to call around to builders or builder’s associations in your region and ask them if they have built Poole homes. In addition, you may find some help through realtors.By calling them, they may be able to tell you where a Poole home is built and some builder information (if available) Furthermore, you may want to visit our website at www.williampooledesigns.com and review our photo gallery to view photos of submitted homes.

 How do we get a plan stamped or sealed by an architect in my state?

• Most states do not require a stamp from an architect. 
• Municipalities generally require a verification of structure, of which a local engineer can provide. 
• If it is the neighborhood and not the state that needs the architectural stamp, ask if they will accept an engineer’s seal/stamp.
• It is illegal for an architect to stamp/seal someone else’s work.  
• If the request is coming from the state, it is still possible to get it stamped. 
• You will have to find a local architect who is willing to do so.
• Most of the time, the customers buy the reproducible vellums, or sepias. 

Can you tell me where some houses are located? 

Unfortunately, we are unable to maintain contact with individual customers who purchase our homes.  Obviously, the homes are not built in the same location that the plans are sent, and because of privacy issues we cannot give out personal information of previous customers.  One suggestion we do have is to start with your local building department, then call your local Real Estate agencies and local builders to inquire if they know of any William Poole homes in your area. 

I am a builder can I get a discount on the purchase of plans?

Yes, we are very happy to work with builders on the purchase of plans. In order to receive a discount, you will need to currently be our customer. If you would like be offered a discount, it would be only on your second, third, etc purchases and excludes all vellum prints. Your first purchase would be the same cost as all other customers. When purchasing your second set of prints, please let us know that you have already made a previous purchase. You must be a builder or developer for the discount to apply. We will deduct $100.00 from the cost of the plans.

 May we use William E. Poole materials in advertising a home we built?

Yes we are happy to have you advertise William E. Poole homes.  We need you to call the office and tell us what you are planning and we will fax to you a form to fill out for the use of copyrighted materials.  We are currently offering our design services for helping you advertise your home. If you have any questions or need further information  regarding the cost of our design services, please call our office at 910-251-8980.

Can you tell me if your company does outside buildings like garages, offices, or storage buildings?

We do design outbuildings for Poole homes when we customize stock plans for clients. When a customer comes to us and wants changes done to a plan, they sign a contract for the house we are redesigning, as well as a continual contract for the outbuildings.  We do not have contracts for individual buildings by themselves. 

Do you have plans drawn with walk-out basements?

Yes, the following designs are drawn with a walk-out basement:

• Currituck Cottage    Homes Southern Style        Plan# SS108
• Port Royal               Homes Southern Style        Plan# SS112
• Mossy Point            Neighborhood Classics       Plan#  NC524
• The Airlie                 Town & Country Classics  Plan# CAH417
• Sycamores               Town & Country Classics  Plan# CAH424
• Cheswick House      Historical House                 Plan# HC909  

  Any house can have a basement, (lot provided). We would be more than happy to assist you in developing a basement plan for the house you choose. If you have any questions, please call us at (910)251-8980.

Can your floor plans be returned or exchanged for other plans or for a full refund?

Because we have no control over the selection of your building professionals, we cannot be responsible for the advice you receive from them or for the methods they use. Please be sure that the plans you order meet your needs prior to purchase in that all sales are final, non-exchangeable and non-refundable.  Additional sets of the same plan may be ordered within a 60-day period at an added cost plus shipping, handling, and tax if applicable (please see price guide). Prices are subject to change without notice.  Your business is important to us and we will process your order within 24 working hours.

I am looking for particular specifications in a house, can you tell me what plan would be best for me?

In order for to find the perfect house to meet the needs of  you and your family, you will need to consult with one of our designers. By talking with a designer you can get your questions answered in regards to your specifications. If you already have a design in mind &   would like the plan modified, we can help you make the changes needed. You will need to discuss these changes with the designer during the consultation. Consultation appointments are $150.00 and hour and $250 for ever hour afterward and are not prorated. During the consultation, you will be able to ask the designer any questions you may have about making changes. The designer will be able to give you an estimated total of the cost for the changes you want to make. We do ask that you send to us, prior to the appointment, by fax or mail, your ideas, thoughts, or pictures that will help the designer to be prepared for your consultation. At the end of the consultation the designer will provide you with an estimate for the costs of the changes. If you decide to contract with us, return your signed contract along with your deposit & we will begin on your working plans.  If you would like to set up a consultation, please call (910) 251-8980.